Exchanges
We accept exchanges within 7 days of delivery for unused items in their original packaging, with tags intact.
How to request one
Message us on WhatsApp with your name, the design code and a photo of the item. We'll arrange the exchange and share the details.
Damaged or incorrect items
If something arrives damaged or isn't what you ordered, message us within 48 hours of delivery with photos and we'll make it right.
Not eligible
For hygiene reasons, used items and items washed after delivery cannot be exchanged. Colours may vary slightly from photos due to screen settings.
Last updated 13 Nov 2026